ADVANCED INFORMATION ARCHIVE & JOURNALING

AppRiver provides both archiving and journaling services, essential for managing communications data effectively.
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Archiving involves capturing, replicating, and unifying authentic copies of all incoming, internal, and outgoing messages for long-term storage. This allows for rapid web-based search, retrieval, and monitoring. Journaling is a component of archiving that maintains a continuous record of all messages and activities within a system, often used to meet compliance requirements and facilitate legal discovery.

AppRiver’s Advanced Information Archive & Journaling solution (now integrated into OpenText Cybersecurity) is specifically designed for Microsoft 365 (M365) environments. This cloud-based solution enables organizations to securely capture, store, and manage various types of communications data—such as emails, Microsoft Teams chats, instant messages—and other collaborative content in a searchable repository. It helps organizations comply with regulatory requirements by supporting eDiscovery processes while ensuring data retention without over-relying on primary storage.

The solution employs advanced journaling techniques to automatically archive all outbound and internal messages from M365’s Exchange Online. This creates an immutable audit trail crucial for compliance in sectors like finance, healthcare, and government. Built through partnerships with Global Relay for core archiving technology and OpenText Retain Unified Archiving for enhanced capabilities, it converts unstructured data into structured records that are easily searchable. Available as a managed service via OpenText’s Secure Cloud portal with seamless integration into M365 environments ensures minimal disruption during implementation.